Effective Communication Skills (16 Hrs)

Effective Communication Skills (16 Hrs)



Strong Communication skills are arguably the most important attribute a business user can possess , this course define the basic principle of communication that enables you to create an open and honest communications environment in any situation.

During this course we will discuss how to:

  • Determine your own preferred communication style
  • Develop and enhance your communication skills
  • Identify and response appropriately to other people ‘s emotions
  • Apply the components of the RESULT communication principle
  • Overcome the most common barriers to success communications


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