Strong Communication skills are arguably the most important attribute a business user can possess , this course define the basic principle of communication that enables you to create an open and honest communications environment in any situation.
During this course we will discuss how to:
- Determine your own preferred communication style
- Develop and enhance your communication skills
- Identify and response appropriately to other people ‘s emotions
- Apply the components of the RESULT communication principle
- Overcome the most common barriers to success communications