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  • Remote IT Operation Services

Remote IT Operation Services 

To maintain your Digital Transformation mission success, Insights Pioneer Services, provide you with Remote Operation Service to assure the optimum service operation in the light of vendors’ best practices to provide the maximum ROI 

Insights Pioneer Services (IPS) provide professional and expert remote operation services in the following areas to support your operation success

On-Premises Services Remote Operation 

With our professional L2 remote  operation service we cover Microsoft Infrastructure , Exchange, SharePoint, and SQL to provide the following values 

  • Service Configuration Management 

  • Monitoring and Event Management

  • Capacity and Performance Management

  • Availability Management and Information Security Management

Cloud Infrastructure as a Service (IaaS) Remote Operation 

With our professional L2 remote  operation service we cover IaaS on Azure and AWS to provide the following values:

  • Provide Operational Excellence 
  • Maintain the Service Reliability and Security 
  • Assure Cost Optimization 
  • Manage Performance Efficiency

Cloud Software as a Service (SaaS) Remote Operation

    With our professional L2 remote  operation service we cover SaaS on M365, Odoo, and Zoho to provide the following values:

  • Comprehensive Assessment and Review
  • Identify feature gaps and create an operational strategy 
  • Provide Operation Plan and Invest in training and adoption 
  • Control Changes with Continues Innovation 

Data and Analytics Remote Operation

    With our professional L2 remote  Data and Analytics operation service we cover Azure ML, Power BI and SQL to provide the following values:

  • Design Reports and its Related Data Models in the light of Business Objectives
  • Respond to data-related queries and Research new ways to make use of data
  • Setting up processes and systems to make working with data more efficient
  • Produce reports and charts communicate trends within data to non-specialists

ITSM Remote Operation

With our professional L2 remote  operation service we cover ManageEngine ITSM solutions operation to provide the following values 

  • Incident Management
  • Service Catalogue
  • Asset Management
  • Change Management
  • Problem Management

ITOM Remote Operation

with our professional L2 remote  operation service we cover ManageEngine ITOM Solution operation to provide the following value 

  • IT Resource Management
  • Avoid Prolonged Downtime and Minimize Impact On End Users
  • Monitor And Manage Network Traffic, Monitor Devices Health And Performance
  • Service Continuity Management